Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use vaxizenunaoria's financial analysis tools and services.
Last Updated: March 15, 2025
Information We Collect
When you use our financial analysis platform, we collect several types of information to provide you with personalised tools and insights. This helps us deliver accurate financial reporting and maintain the security of your data.
- Account information including your name, email address, and contact details when you register
- Financial data you input into our analysis tools, such as income figures and expense categories
- Usage patterns and preferences to improve our software functionality
- Technical information like IP address, browser type, and device specifications
- Communication records when you contact our support team
We never collect sensitive banking credentials or account passwords. All financial data you enter remains under your complete control.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with our financial analysis tools. We process your data lawfully and only for legitimate business purposes.
Core Service Delivery
We use your account details to maintain your profile and ensure secure access to your financial analysis projects. This includes generating personalised reports and maintaining your analysis history.
Product Improvement
Usage data helps us understand which features provide the most value, allowing us to refine existing tools and develop new capabilities that better serve Australian businesses.
Customer Support
When you reach out for assistance, we use your information to provide relevant help and track resolution of any technical issues you may encounter.
Data Storage and Security
We implement comprehensive security measures to protect your information from unauthorised access, alteration, or disclosure. Our approach combines technical safeguards with strict internal policies.
| Security Measure | Description |
|---|---|
| Encryption | All data transmitted to and from our servers uses industry-standard SSL encryption |
| Access Controls | Limited employee access on a need-to-know basis with regular access reviews |
| Data Backups | Regular automated backups stored in secure, geographically distributed locations |
| Monitoring | 24/7 security monitoring and intrusion detection systems |
Our servers are located within Australia and comply with local data protection regulations. We maintain detailed logs of data access and regularly audit our security practices.
Your Privacy Rights
Under Australian privacy legislation, you have several rights regarding your personal information. We've designed straightforward processes to help you exercise these rights whenever needed.
Access and Correction
You can view and update your account information directly through your dashboard. For more comprehensive data access requests, contact our privacy team using the details below.
Data Portability
Export your financial analysis data in standard formats through your account settings. This includes all reports, calculations, and historical data you've created.
Deletion Requests
Request complete deletion of your account and associated data. We'll remove your information within 30 days, though some records may be retained for legal compliance purposes.
Data Sharing and Third Parties
We maintain strict control over your data and limit sharing to essential service providers who help us deliver our financial analysis platform effectively.
- Cloud hosting providers for secure data storage and platform availability
- Payment processors for subscription billing and transaction handling
- Email service providers for account notifications and support communications
- Analytics providers to understand platform usage patterns (anonymised data only)
We never sell your personal information or financial data to third parties. Any service provider access is governed by strict confidentiality agreements.
Data Retention
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory obligations.
- Active account data: Retained while your account remains active
- Financial analysis data: Stored for 7 years after account closure for tax record purposes
- Support communications: Kept for 3 years to maintain service quality
- Usage logs: Automatically deleted after 12 months
When retention periods expire, we securely delete your information using industry-standard data destruction methods.
Changes to This Policy
We review and update this privacy policy annually or when we make significant changes to our data handling practices. You'll receive notification of material changes through your registered email address.
Previous versions of this policy remain available upon request. We encourage you to review this document periodically to stay informed about how we protect your information.
Privacy Questions?
7/575 Bourke St, Melbourne VIC 3000, Australia
Phone: +61 415 828 849
Email: info@vaxizenunaoria.com
Our privacy team typically responds to inquiries within 2 business days